August 17, 2011


Due to the rather strong sug­ges­tions from some of my friends on Xbox Live I decid­ed to purchse a copy Medal of Hon­or for the Xbox 360.  I had the title for maybe two weeks before I ran into this lit­tle gem of an error.  I should of expect­ed this com­ing from EA.  This error drove me insane for about 3 days before I final­ly found the solu­tion to it.  This error can be solved on any EA games that require you to play through the EA servers.  The fol­low­ing steps should help resolve your issue.  After each step launch Medal of Hon­or and try to login to mul­ti-play­er.
1.  Go to My Xbox -> Sys­tem Set­tings -> Mem­o­ry and press Y and press clear cache.  You can read the off­i­cal tuto­r­i­al here.
2.   Go to My Xbox -> Sys­tem Set­tings -> Mem­o­ry -> Games -> *Medal of Hon­or* and delete the Medal of Hon­or fold­er
3.  Press the Xbox But­ton and go to Account Man­age­ment -> Down­load His­to­ry -> Medal of Hon­or and redown­load the license.
4.  Final­ly if this does not work log out of Xbox Live -> My Xbox -> Sys­tem Set­tings -> Con­sole Set­tings -> Clock  -> Date and Time  and change the date and time to 11/15/2005 and then recon­nect to Xbox Live.  The date and time should auto­mat­i­cal­ly reset after you con­nect to Xbox Live.  This resets your Xbox Live con­nec­tion. 
I went through a lot of pain and agony to fig­ure this one out.  I hope this tuto­r­i­al is help­ful to some­one out there. 


  1. Jacob - August 17, 2011 9:33 pm

    I tried all of these steps and I still get the same error mes­sage. Please help I’ve only had the game for a week I’d like to actu­al­ly play it.

  2. thsoundman - August 20, 2011 1:12 am

    Jacob, just out of curios­i­ty do you NAT open?

  3. ed - August 24, 2011 3:28 pm

    u rock it works

  4. Andrew - August 27, 2011 5:10 pm

    If that does­n’t work, try dis­con­nect­ing from your Inter­net com­plete­ly and recon­nect­ing. Also, if your gamer pro­file isn’t on the same stor­age device as your online pass, it won’t work.

  5. Bryan - September 2, 2011 10:14 am

    I did all this yes­ter­day, worked fine. go do it again today. and it still does­nt work. any oth­er sug­ges­tions?

  6. mike - September 9, 2011 7:30 pm

    ive tryed all these steps still say­ing con­nec­tion interup­pt­ed the ea servers are not cur­rent­ly avail­ble nd its the same for com­mand nd con­quer whichis ea also :s

  7. Doug - September 18, 2011 10:39 am

    i did all the steps and it still says con­nec­tion interup­pted the ea servers are not cur­rently avail­ble. Ugh now i wast­ed mon­ey im nev­er buy­ing an EA game again.

  8. William - September 23, 2011 7:38 pm

    Worked great!

  9. SOULed OUT - October 11, 2011 3:45 pm

    YESSSS!!! thanx bud the sec­ond part worked the whole reset­ting the live part yeah man thanx again

  10. S0ULed 0UT - October 30, 2011 5:18 pm

    FIX: You must cre­ate an EA account and link it to your XBOX Live account.
    (EA Video Games — Elec­tron­ic Arts or Login — EA Games)
    Once your account is cre­at­ed 100% and your email address “Ver­i­fied” then sign-out of xboxlive and relaunch the game. Your sys­tem will auto­mat­i­cal­ly rec­og­nize that your XBOXLIVE account is linked to your EA account and now works!
    It would be nice if the game told you this Once logged into EA.COM, check out your account pro­file and see if there is an “Add Per­sona” link. It will ask you for either your XBOXLive Gamertag, or your playsta­tion net­work online ID.

  11. S0ULed 0UT - October 30, 2011 5:29 pm

    Than theres a birth­date error one ive heard about n thats in the billing con­tact area of the “x‑box site” area its blank n u have to fill it in it does­nt seem like any­thing but its sup­posed to help. good luck

  12. charlie - November 26, 2011 10:02 am

    none of these work, im so annoyed that i can­not play MOH, i dont have an online pass as it works fine with­out, but this just annoy­ing

  13. ricky - December 19, 2011 10:16 am

    U have to ver­i­fy ur Ea account. Works a treat

  14. bart - December 20, 2011 9:12 am

    it works well between 10 pm but u cant turn off the game cos when you want to play it again you cant. so use it after 10 pm.


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